8kbey Privacy Policy — Our Firm Commitment to Protecting Your Data

When you register and use 8kbey's services, we collect the types of information listed below. Each piece of data is collected for a specific reason, and only what is necessary is gathered:

We only collect information that is strictly necessary to provide our services and meet legal obligations.

In accordance with your privacy policy, 8kbey uses collected data solely for the following purposes:

• Account management: To ensure registration, login, and account security
• Payment Processing: To process deposits and withdrawals
• Identity Verification: To verify age and identity in compliance with KYC requirements
• Customer support: To address your complaints and questions
• Fraud prevention: To prevent unauthorized account access and fraud
• Legal Obligation: To meet the requirements of relevant regulatory authorities
• Service Improvement: Anonymous analytics to improve the platform experience

8kbey never sells or rents your data to advertisers. Separate consent is obtained for any promotional communications.

8kbey does not share your personal data with third parties — with certain limited exceptions required by legal obligation:

• Payment Processors: Limited data is shared with Mobile Pay, Nagad, or your bank solely to complete transactions
• KYC Provider: With approved third parties for identity verification purposes
• Legal authorities: When required by court order or regulatory authority
• Company Acquisition: In the event of a business merger, the new owner will be bound by the same privacy policy

8kbey follows the highest industry security standards in implementing your privacy policy. Our technical and administrative safeguards are outlined below:

• All data is protected with AES-256 encryption, both in transit and at rest
• Two-factor authentication (2FA) supported
• Automated systems are active to detect suspicious activity
• Regular third-party security audits are conducted
• Access to data is restricted to authorised personnel only
• In the event of a data breach, affected users will be notified within 72 hours

Please keep in mind — no method of transmission over the internet is 100% secure. Keep your account password strong and never share it with anyone.

8kbey uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience on the site. We use three types of cookies:

• Essential cookies: Essential for login sessions and security — these cannot be disabled
• Functional cookies: To remember your preferences (language, theme) — optional
• Analytics Cookies: For collecting site usage statistics — anonymously & optionally

8kbey does not use third-party advertising tracking cookies. You can delete or disable cookies at any time through your browser settings, though some features may not function as expected.

Under 8kbey's privacy policy, you have the following rights. Contact support to exercise any of them:

8kbey does not retain your data longer than necessary. Retention periods by data type are outlined below:

• Account Information: For the duration of account activity and up to 5 years after closure (as required by law)
• Transaction history: 7 years as required under financial regulations
• Customer Support Records: 2 years after resolution
• Analytics Data: Anonymised and deleted after 2 years
• KYC documents: Retained after account closure in accordance with regulatory requirements

Once the retention period expires, data is automatically deleted using secure methods.

8kbey strictly adheres to its child protection policy. Our services are intended for users aged 18 and above only. Our position on this is unequivocal:

• We do not knowingly collect any information from users under the age of 18
• Any account found to have been registered by a minor will be closed immediately upon detection
• All relevant data is deleted immediately
• Parents or guardians who have concerns are welcome to contact us directly

8kbey may update this Privacy Policy as needed. When changes are made, we will take the following steps:

• The "Last Updated" date at the top of the page will be revised
• You will be notified in advance by registered email for any significant changes
• Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy
• Previous versions can be requested through support

We recommend checking this page regularly to stay up to date.

If you have any questions, concerns, or complaints regarding our Privacy Policy, please contact us directly:

• Email: support@8kbey.bid — you can write to us in Bengali
• Response Time: You will receive a response within 48 hours on business days
• Data Request: To view or delete your data, log in to your account and submit a request to our support team
• Important: For urgent security matters, include "URGENT" in the subject line of your email